Refund & Return Policy – UsedItemDeals.com

Effective Date: [Insert Date]

At UsedItemDeals.com, we strive to provide a seamless shopping experience. This policy explains how refunds and returns work for products sold directly by us and how customers can handle returns for affiliated products (Amazon, third-party sellers, etc.).

1. Return & Refund Eligibility

✅ Applies to:

  • Products sold and fulfilled directly by UsedItemDeals.com.
  • Items that are damaged, defective, or incorrect upon delivery.
  • Returns requested within [X] days of receiving the product.

🚫 Does NOT Apply to:

  • Products purchased through Amazon or other third-party affiliates.
  • Perishable goods, personal hygiene products, or final sale items.
  • Items that are used, missing parts, or not in resalable condition.

🔹 For Affiliated Products: If you purchased an item from an affiliate partner (Amazon, eBay, etc.), please check their refund and return policy, as they handle returns separately.

2. How to Initiate a Return (For UsedItemDeals.com Products)

If your item qualifies for a return, follow these steps:

  1. Submit a Return Request
    • Log in to your UsedItemDeals.com account.
    • Navigate to “My Orders” and select the item.
    • Click “Request a Return”, attach photos (if applicable), and explain the issue.
  2. Wait for Approval
    • We will review your request within 2-3 business days.
    • If approved, you will receive an email with return instructions.
  3. Return the Product
    • Pack the item securely in its original packaging.
    • Use the provided return shipping label (if applicable).
  4. Receive Your Refund or Exchange
    • Once we receive and inspect the item, we will process your refund within [X] business days.

3. Refund Policy (For UsedItemDeals.com Products Only)

A. Refund Processing

  • Refunds will be issued to the original payment method (credit card, PayPal, etc.).
  • Processing time may take 5-10 business days, depending on your bank.

B. Partial Refunds

We may offer partial refunds if:

  • The returned item is damaged due to customer mishandling.
  • The return request was submitted after the return period expired.

C. Refund Denial

A refund will NOT be issued if:

  • The item was not purchased from UsedItemDeals.com.
  • The return does not meet our eligibility criteria.

4. Returns & Refunds for Affiliated Products (Amazon, Third-Party Sellers, etc.)

If you purchased a product from an affiliate partner (Amazon, eBay, or another third-party seller), your return and refund must be handled directly through them.

🔹 How to Request a Return for Affiliate Products:

  • Check the seller’s return policy on their website (Amazon, eBay, etc.).
  • Follow their return instructions and complete the process via their platform.
  • UsedItemDeals.com does NOT process refunds or returns for affiliate purchases.

5. Who Pays for Return Shipping?

  • For defective or incorrect items, UsedItemDeals.com will cover return shipping.
  • For customer-initiated returns (change of mind, etc.), the customer must cover return shipping costs.
  • Affiliate product returns follow the seller’s shipping policy.

6. Exchange Policy (For UsedItemDeals.com Products Only)

We allow exchanges for:

  • Defective, damaged, or incorrect items.
  • Size or color mismatches (based on availability).

To request an exchange, follow the same steps as the return process and select “Exchange” instead of “Refund”.

7. Contact Us for Support

If you have any questions, feel free to contact us:

📧 Email: support@useditemdeals.com

We appreciate your trust in UsedItemDeals.com and look forward to serving you!